Prices and shipping conditions

With Chemins Blancs, your order is send off in the next 24h (in regular days)

The delivery charges in Metropolitan France are the followings :

  • For an order inferior to 50€ : 8.25€
  • For an order between 50€ and 100€ : 5.75€
  • For an order superior to 100€ : free

How can I return my products ?

You have until 14 days after the delivery of the order to change your mind and return your products. For that, connect to your account to make a request.

To generate a return coupon :

  1. Connect to your account
  2. Click on "Withdrawal form"
  3. Select the order and products concerned by the return
  4. Fill the form and click on "Send"
  5. Receive, on your email adress, your return coupon to print and stick to your package.

You got 14 days to make your request and send your package. This time period begin once you receive your order. The refund will follow in the next 48 or 72 hours after we receive your package.

You have to return your products at Chemins Blancs SERVICE E-SHOP – RETOUR 74 RUE DU MILIEU 59190 HAZEBROUCK, without excessive delay, and at least before 15 days, after you send us your request. We can delay your refund until we receive your package or until you give us an evidence about the shipping.

The products must to be send in perfect state, in their orignal packaging. To allow us to deal with your request, thanks to join your delivery order or withdrawal form.

I want my product in an other size, how can I do ? 

It is possible to change the size of your product. Just give us a notification by sending a message with your customer account or by email at contact@cheminsblancs.com. Precise the product concerned and the desired size.